Product Safety Recall - Tow-Pro Elite EBRH-ACCV2
REDARC Electronics is issuing a product recall on its Tow-Pro EliteV2 electric trailer brake controller sold and installed between the 1st September 2018 to the 18th January 2019 that fall within a specifi c serial number range through various Auto Electricians, 4WD stores, online retailers and other retailers.
Defect – Where the installation has not been carried out in accordance with the product manual using dedicated wiring from a single battery supply, there is potential at any time for no trailer brake output indicated by a fl ashing yellow/red warning lamp.
Hazard – When towing the braking distance of the tow vehicle and trailer may be increased.
What to do – Consumers should immediately verify if the serial number of their installed product matches with a serial number of aff ected parts found on the REDARC website (www.redarc.com.au/recall-notice). If a consumer is aff ected they should either go back to their installer to seek free repair or call REDARC Electronics Technical Support line to receive details on a dealer network to arrange a free repair.
Contact Details – You can contact your place of purchase or REDARC Electronics by phoning 1800 733 272 or 08 8322 4848, 8am – 5:30pm Mon – Fri (ACDST), via email at service@redarc.com.au or visit www.redarc.com.au/recall-notice
